Privacy Policy

Last Updated: [Date]

We, Minutus Computing Private Limited ("Minutus Computing", "we", "us", or "our"), operate https://minutuscomputing.com/ ("Website") and provide technology, IT, cloud, data and AI, PLM, engineering, monitoring, observability, application modernization, DevOps and automation, and related digital transformation services ("Services"). We also provide and promote our technology solutions, including 3DXLens, 3DXSync, Obzera, and KoṣDriv.

This privacy notice informs you about the processing of personal data when you use our website, in accordance with the EU General Data Protection Regulation (GDPR / DSGVO) and applicable national law.

Your personal data includes any information which, either alone or together with other information, can reasonably be associated with or relate to you ("Personal Data"). This Privacy Policy covers Personal Data provided to us directly or collected through your interactions with our Website, Services, sales and marketing activities, social media channels, events, communications, and other business interactions.

This Privacy Policy does not apply to third-party websites, applications, platforms, or services that may be accessible through our Website or Services. Such third parties are responsible for their own privacy practices and policies.

By using our Website or interacting with Minutus Computing, you acknowledge that you have read and understood this Privacy Policy.

Depending on the circumstances, Minutus Computing may act as a Data Controller/Data Fiduciary when we determine the purposes and means of processing Personal Data, or as a Data Processor/Data Processing Entity when we process Personal Data on behalf of our customers.

For Personal Data collected directly through our Website, sales activities, marketing activities, social media channels, events, and other business communications, Minutus Computing generally acts as the Data Controller/Data Fiduciary.

Information We Collect and How We Use It

Personal Information

We generally collect and process the following types of Personal Data: i. Name and surname ii. Business email address iii. Phone number iv. Company or organization name v. Job title or designation vi. Country, city, and business location vii. Information provided through enquiry or contact forms viii. Information provided when requesting a product demonstration ix. Information relating to your business requirements or interests x. Communications and correspondence with Minutus Computing xi. Information provided when registering for webinars, events, or other activities xii. Information provided through surveys, feedback, comments, or testimonials xiii. Information voluntarily provided through our social media channels xiv. Technical and website usage information

We only collect Personal Data that is reasonably necessary for the purposes described in this Privacy Policy.

Contact Information

When you express an interest in obtaining information about Minutus Computing, our Services, solutions, or other offerings, we may ask you to provide contact information such as your name, business email address, phone number, company name, and designation.

If you contact us through our Website, email, phone, social media, or other communication channels, we may collect and retain the information you provide to us.

Forms, Demonstrations, Webinars and Events

If you request a product demonstration, contact our sales team, register for a webinar or event, subscribe to communications, download available resources, or otherwise interact with our marketing activities, we may collect information such as your name, email address, company name, designation, phone number, and information relating to your business requirements.

We use this information to respond to your request, communicate with you, provide information about our Services and solutions, and manage our business relationship with you.

Sales and Business Communications

When you interact with our sales, business development, customer support, or other representatives, we may collect information relating to the business relationship, including contact details, correspondence, meeting information, requirements, enquiries, proposals, and other information necessary to communicate with you and provide our Services.

Website and Social Media Accounts

We may collect, store, and use Personal Data when you: i. Visit or interact with our Website ii. Contact us through the Website iii. Interact with our official social media accounts iv. Follow, like, comment on, share, or otherwise interact with our social media content v. Send us messages through social media platforms vi. Provide comments, feedback, reviews, or testimonials

Our official social media presence may include platforms such as LinkedIn and other social media platforms used by Minutus Computing from time to time.

Information collected through social media platforms may also be subject to the privacy policies and terms of those platforms.

Automatically Collected Information

We may automatically collect certain technical and usage information when you visit or use our Website.

This may include: i. IP address ii. Browser type and version iii. Device information iv. Operating system v. Date and time of access vi. Pages visited vii. Website navigation and interaction information viii. Referring website ix. Time spent on pages x. Technical information relating to website performance

We use this information to operate, maintain, secure, analyze, and improve our Website and Services.

Cookies

Our Website may use cookies and similar technologies to improve Website functionality, understand how visitors use our Website, analyze Website performance, and support our marketing and advertising activities.

Cookies are small files that may be stored on your device when you visit a website.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.

You may manage or disable cookies through your browser settings and, where available, through our cookie preference mechanism.

Tracking Technologies Used by Our Website

We may use third-party analytics, advertising, and tracking technologies to understand Website usage and measure the effectiveness of our marketing activities.

Depending on the technologies currently implemented on our Website, these may include services such as:

Google Analytics: We may use Google Analytics or similar analytics services to understand Website traffic, visitor behavior, and Website performance.

Advertising and Marketing Technologies: We may use advertising or marketing technologies, including services provided by platforms such as LinkedIn, Google, Meta, or other providers, to measure campaign performance, generate leads, and provide relevant advertising.

The specific tracking technologies used on our Website may change from time to time. Where required, appropriate consent will be obtained before placing or using non-essential tracking technologies.

What We Do With the Information We Gather

We require Personal Data to understand your needs, communicate with you, provide our Services, and operate our business. In particular, we may use Personal Data for the following purposes: i. To respond to your enquiries, questions, and requests ii. To provide information about our Services, solutions, and offerings iii. To arrange product demonstrations, meetings, webinars, and events iv. To manage sales leads and business relationships v. To provide and support our Services vi. To communicate with customers, prospects, partners, and other business contacts vii. To send newsletters, product information, updates, and marketing communications where permitted viii. To understand how visitors use our Website and improve its functionality and content ix. To measure and improve the effectiveness of our marketing and advertising campaigns x. To conduct internal record keeping and business administration xi. To protect the security and integrity of our Website, systems, and Services xii. To detect, prevent, and address fraud, misuse, security incidents, or technical problems xiii. To comply with applicable legal, regulatory, and contractual requirements xiv. To protect our rights, property, and legitimate business interests

Where required under applicable law, we will process Personal Data based on an appropriate legal basis, including consent, performance of a contract, compliance with legal obligations, or legitimate interests.

Sharing of Your Information

Third-Party Services

Our Services may contain links to other websites, products, or services that we do not own or operate (“Third-Party Services”). We are not responsible for the privacy practices, policies, or other content of these Third-Party Services. Please be aware that this Privacy Policy does not apply to your activities on these Third-Party Services or any information you disclose to these Third-Party Services. If you have any questions about how these other sites use your Personal Data, you should contact them directly. We encourage you to read their privacy policies before providing Personal Data to them.

Information Shared With Our Service Providers

We may share Personal Data with third-party service providers who provide services to us or support our business operations.

These services may include: i. Website and cloud hosting ii. IT infrastructure and security iii. Email and communication services iv. CRM and sales management v. Marketing and advertising services vi. Analytics and reporting vii. Customer support viii. Event and webinar management ix. Professional and business services x. Other services necessary to operate our business

Such service providers are permitted to process Personal Data only as necessary to provide services to us and in accordance with applicable contractual and legal requirements.

Information Shared With Our Sub-Processors

Where Minutus Computing processes Personal Data on behalf of its customers in connection with the provision of our Services, we may engage third-party service providers or sub-processors to assist us in delivering those Services.

Such sub-processors may process Personal Data only for the purposes specified by Minutus Computing or our customer and in accordance with applicable contractual requirements.

A list of relevant sub-processors may be made available to customers where applicable.

Information Disclosed for Our Protection and the Protection of Others

In certain circumstances, we may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet legal, regulatory, law enforcement, or national security requirements.

We may also access, use, preserve, or disclose Personal Data where we reasonably believe that doing so is necessary to: i. Comply with applicable laws, regulations, legal processes, or governmental requests ii. Enforce our agreements and policies iii. Detect, prevent, or address fraud, security, or technical issues iv. Respond to support or service requests v. Protect the rights, property, or safety of Minutus Computing, our customers, users, employees, or others vi. Protect against unlawful or harmful activities

We require third-party service providers that process Personal Data on our behalf to maintain appropriate safeguards and to process such information only for specified purposes.

Except where permitted or required by law, we will not sell your Personal Data to third parties.

Security

We are committed to ensuring that your information is secure.

We maintain appropriate technical, organizational, physical, electronic, and managerial safeguards designed to protect Personal Data against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

These measures may include access controls, authentication mechanisms, security monitoring, restricted access to Personal Data, secure infrastructure, and appropriate internal security procedures.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Links to Other Websites

Our Website may contain links to third-party websites, including websites of technology partners, business partners, social media platforms, and other external resources.

Once you leave our Website through such a link, Minutus Computing does not control the privacy practices or content of that third-party website.

We therefore encourage you to review the applicable privacy policy of any third-party website before providing Personal Data.

Data Retention

Minutus Computing retains Personal Data only for as long as reasonably necessary for the purposes for which it was collected, including to provide Services, maintain business relationships, manage sales and marketing activities, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

The specific retention period may depend on the type of information, the purpose for which it was collected, contractual requirements, legal obligations, and legitimate business requirements.

When Personal Data is no longer required, we will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Where Minutus Computing processes Personal Data on behalf of a customer, retention and deletion may also be governed by the customer's instructions, applicable contractual arrangements, and relevant legal requirements.

Your Rights Associated With Your Information

Depending on your location and applicable law, you may have certain rights regarding your Personal Data.

These may include the right to: i. Request access to Personal Data we hold about you ii. Request correction or updating of inaccurate Personal Data iii. Request deletion of Personal Data where applicable iv. Withdraw consent where processing is based on consent v. Object to or request restriction of certain processing vi. Opt out of receiving marketing communications vii. Exercise other rights available under applicable data protection laws

We may request additional information from you where necessary to verify your identity and process your request.

If you no longer wish to receive marketing communications from us, you may use the unsubscribe mechanism included in our communications or contact us directly.

International Data Transfers

Minutus Computing and our service providers may process Personal Data in countries other than the country in which you are located.

Where Personal Data is transferred internationally, we will take appropriate measures required by applicable data protection laws to protect such information.

How We Safeguard Your Information

We have extensive controls in place to maintain the security of our information and information systems. Files are protected with safeguards according to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorized employees. In addition, our Incident Response Team plays a critical role in our commitment to safeguard your information, as they are responsible for promptly and effectively responding to data security threats. If you have a suspicion of any data breach, security incident or if you wish to report a vulnerability, please contact our team.

Minutus Computing employees are required to follow all applicable laws and regulations, including those relating to data protection and information security. Access to Personal Data is limited to those employees who need it to perform their roles. Unauthorized use or disclosure of confidential information or Personal Data by a Minutus Computing employee is prohibited and may result in disciplinary measures.

Minutus Computing offers annual data protection and security training to its worldwide employees and contractors who have access to internal systems. These trainings are designed to support our personnel in understanding and applying Minutus Computing’s privacy policies and guidelines when handling Personal Data.

When you contact a Minutus Computing representative, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorized by you, has access to your file.

Privacy and Grievance Contact

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have a privacy-related complaint, you may contact us at:

Office 1 & 2, White Square S. 48, Taluka Mulashi, Hinjawadi,

Pimpri-Chinchwad, Pune, Maharashtra – 411057

We will review and respond to privacy-related requests in accordance with applicable law.

Changes to the Privacy Policy

The terms of this Privacy Policy govern the processing of Personal Data by Minutus Computing. We may amend or update this Privacy Policy from time to time to reflect changes in our Services, business practices, technologies, or applicable legal requirements.

The most current version of this Privacy Policy will be posted on our Website.

The Privacy Policy will be effective as of the stated "Last Updated" date. We encourage you to periodically review this page for the latest information about our privacy practices.

Privacy Governance

A) Privacy Governance

Minutus Computing maintains appropriate processes and practices to support compliance with applicable privacy and data protection requirements.

We periodically review our privacy practices, data processing activities, security measures, and contractual arrangements with relevant service providers.

B) Privacy Contact

Minutus Computing has designated personnel responsible for handling privacy-related matters and supporting compliance with applicable data protection requirements.

For privacy-related questions, requests, or complaints, please contact us using the details provided in the Privacy and Grievance Contact section above.