Empower Your Team with Complete Application Visibility
Transform your infrastructure from opaque to transparent. Gain deep insights, respond faster to incidents, and build more reliable systems.
What is Observability?
Observability goes beyond traditional monitoring. While monitoring tells you when something is broken, observability tells you why. It's the ability to understand the internal state of your system by examining its external outputs - logs, metrics, and traces.
Observability = Logs + Metrics
Manage your application’s behaviour with confidence
Turn System Complexity Into Crystal-Clear Insights
Resolve Issues Faster Than Ever Before
- Cut your resolution time by 70% or more
- Correlated logs, metrics, and traces guide you from the symptom directly to the root cause
- Your next 3 AM call becomes a quick fix, not an all-nighter
Stay Ahead of Problems Before Users Notice
- See performance degradation before it cascades into outages
- Know what “normal” looks like across your entire stack, so anomalies stand out immediately
- Use actual resource utilization data, not gut feelings, to plan capacity
Watch Your Infrastructure Costs Drop
- Replace multiple monitoring subscriptions with one unified observability stack
- Track resource usage down to individual services and features
- When you resolve incidents 70% faster, calculate the revenue you’ve saved
Build Systems Your Users Can Rely On
- Real-time visibility into your actual availability and performance
- Your team will adopt SRE practices naturally when the data is easily accessible
- Comprehensive tracing shows you exactly what, each release changes in production
Break Down Your Team Silos
- When developers, SREs, and business stakeholders share one source of truth, conversations change
- Objective telemetry data replaces blame with learning
- Your frontend engineer can see database performance, Your DBA can see API error rates leveraging cross-functional understanding
Innovate Without Fear
- See immediately if your new code improves or degrades performance
- Use canary deployments and feature flags, monitored with millisecond-level precision
- Connect technical metrics to user behaviour and revenue outcomes
Open Source Foundation
We believe in the power of open source. Our observability service is built on industry-leading, battle-tested open source tools that give you:
No vendor lock-in
Own your data and tooling choices
Community-driven innovation
Benefit from thousands of contributors
Transparency
Full visibility into how your observability stack works
Cost-effectiveness
Enterprise-grade capabilities without enterprise licensing costs
Architecture Highlights
- Multi-Tenancy Support: Isolated environments for different teams or customers
- High Availability: Redundant components with no single points of failure
- Scalability: Horizontal scaling for each component based on load
- Security: Encryption at rest and in transit, RBAC, audit logging
- Data Retention: Configurable retention policies optimizing cost vs. value
Our Service Offerings
Fully Managed Cloud-Hosted Solution
Instant Access & Rapid Onboarding
- Live in 48 hours
- Pre-configured best practices
- Guided setup wizard
- Sample dashboards included
Always-On, Always-Updated Infrastructure
- Automatic scaling
- Zero-downtime updates
- Managed storage
Enterprise-Grade Security
- Encryption at rest and in transit
- RBAC and SSO integration
- Audit logging
- Regular security assessments
Predictable, Transparent Pricing
- Unlimited users
- Included data retention (30 days hot, 1 year warm, configurable long-term)
- No hidden costs
Full-Service Management
- 24/7 platform monitoring
- Proactive maintenance
- Disaster recovery
- Capacity management
Multi-Region Availability
- North America (US East, US West, Canada)
- Europe (EU West, EU Central) – GDPR compliant
- Asia Pacific (Singapore, Sydney, Tokyo)
Customer-Hosted On-Premise Solution
Complete Data Sovereignty
- Nothing leaves your network – All telemetry data stays within your infrastructure
- Compliance-ready – Meet HIPAA, PCI-DSS, SOC 2, or custom regulatory requirements
- Air-gapped deployment option ensures maximum security
- Bring your own key management
Customized Architecture
- Tailored to your infrastructure
- Integration with existing systems including SSO, LDAP, etc.
- Handle specialized logging and metrics needs
- Fine-tuned for your scale and performance requirements
Flexible Deployment Models
- Bare metal – Maximum performance on your hardware
- Private cloud – VMware, OpenStack, Proxmox
- Kubernetes – Cloud-native deployment with Helm charts
- Hybrid – Edge locations feeding to central cluster
- Multi-datacenter – Geographic distribution with federation
Enterprise Security & Compliance
- Deploy behind your firewall – No external network exposure required
- Implement your organization’s security standards
- Isolate observability traffic as needed
- Documentation and configuration for auditors ensuring full compliance
Our Approach: Building Observable Systems
Phase 1:
Discovery & Assessment
Phase 2:
Design & Planning
Phase 3:
Implementation
Phase 4:
Integration & Configuration
Phase 5:
Enablement & Optimization
Phase 6:
Continuous Support (Ongoing)